Wiser Technology Advice Blog

Is a managed service provider necessary for your business?

Sonya Weiser - Saturday, December 08, 2018

Are you wondering whether a managed service provider is necessary for your business?

There are many managed service providers in Adelaide, including Compunets, one of the providers listed on the Wiser Connections website, prior to our change to Wiser Technology Advice.  The Principal of Compunets, Sevva Nelson, provided the information to be shared with you in this blog.

Services provided by managed service providers can include:

  • Strategy and consulting
  • Managed IT services
  • Technology infrastructure management and procurement
  • Cloud services
  • Project management

10 signs to consider

There will be many reasons that your business may require IT assistance, from support to new hardware, but how do you recognise when the business requires a Managed Service Provider? Here are 10 signs to consider:

  1. Your technology infrastructure is not up-to-date.
    Managed services allow you to enjoy the advantages of the latest IT solutions without breaking the bank, thanks to Compunets' close links with vendors that can result in procurement discounts. In addition, you get more out of your current setup, as software and patches are updated automatically - allowing you to benefit from robust security and enhanced IT performance.
  2. You find it difficult to learn about and implement new technologies.
    As a Managed Services provider, Compunets will take the time to learn about your business's strengths, weaknesses and goals, in order to determine which services and solutions are necessary to maximize work efficiency and boost client satisfaction. Compunets will tailor a plan that fits your needs both now and into the future. This allows you to set long-term goals with more confidence and focus your time on current business endeavours, knowing that you’re equipped with the tools you need to succeed.
  3. You lack mobility.
    Compunets can assist you to reap the benefits of allowing your employees to work from home or remote locations without compromising access to all the voice and data applications they need to do their jobs.
  4. You lack a centralized network.
    With a managed network, you can centralize all your applications and servers within managed data centres. This gives your employees access through the office intranet to centralized data centres within the network and can also provide access to virtual services like storage and backups.
  5. You need access to IT expertise.
    One of the best things about Managed Services is access to a wealth of knowledge when it comes to technology. The Compunets team have expertise in a wide range of IT areas that will rid you of technology headaches and make sure your IT is optimized for peak performance. We can provide IT consulting services including insights and advice in plain English whenever you need it, while leveraging current technologies to best support your business goals.
  6. You experience a lot of downtime.
    Compunets can track and begin remediation of a technical issue more quickly and efficiently than your in-house IT personnel. Our team of professional technicians will be able to detect and resolve problems before they have the chance to lead to downtime and will proactively manage and monitor your IT infrastructure to maximize up-time and productivity.
  7. You're spending too much time dealing with IT issues.
    With monitoring and remote management systems, your IT problems get fixed without any disruption to your business or even having a technician visit your office. And for cases that require on-site repairs, Compunets will dispatch a technician to your office mostly the same day - giving you support where and when you need it, and allowing you to get back to running your business quickly.
  8. You don’t have the people or time to manage a new technology environment.
    Compunets are with you every step of the way, from designing solutions to deploying, maintaining and monitoring them. If you’re looking to make a transition to the cloud but don’t know which cloud solution is right for your business, and don’t have the people and time to help with those decisions; this is where Compunets and Wiser Connections can help.
  9. You want to better budget for your IT expenses.
    With Compunets by your side, your monitoring is one flat affordable rate and this will give you the technical support you need, ensuring you run to a predictable budget.
  10. You want to secure technology peace of mind.
    With a dedicated team of technology experts by your side, you can simply stop dealing with time-consuming IT issues, or having to wait for someone to come to the rescue and ensure your technology is giving you the boost your business needs. Managed Services means one less thing to worry about - and, let’s face it, in today’s world that is a huge relief. Your time is precious and your money is hard-earned, which is why we want to help you determine the best time for your business to reap the benefits of advice from Wiser Connections and Managed Services with Compunets.

Want to know more?

If you found yourself identifying with a number - or even just one - of the scenarios above and would like to know more about how Compunet's Managed Services can help your business, get in touch with Sevva and the team at Compunets, phone (08) 8363 0371, they'll be happy to help.

And if you want help with finding the best software solutions for your business, get in touch with me today, I’m always happy to meet up and have a chat over a coffee!

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